This course is
designed to prepare students for entry-level
employment as a clerical assistant in a dental
office. The student will learn telephone
techniques, records management, pegboard
bookkeeping, billing of patients, insurance,
CDT-4 coding, handling mail, scheduling of
appointments, recall systems, inventory control,
charting, oral conditions, and maintaining
financial records. The student will also learn
secretarial tasks such as typing letters and
filing. Various computerized record systems
will be used.
As
part of instruction, this course reinforces
skills in reading, writing, speaking, listening,
and mathematics and requires their application
in workplace situations. Integrated throughout
the course are career preparation standards,
which include communication, ethics,
interpersonal/team skills, critical thinking and
problem solving, safety, technology, and other
employment skills. Students are given
opportunities to demonstrate personal qualities,
including responsibility, self-confidence, and
self-management.
