Human Resources Department: 714- 502-5800
All applications must be
submitted through
EdJoin.Org
06/29/2011
Applications are only accepted for open positions.
APPLICATION FORM
(non-teaching opportunities)
Application for
Classified Positions
- pages 1 and 2
(Please allow a minute or two the PDF pages to
download.)
Applications are PDF documents that require your computer to have
Adobe Acrobat Reader™.
Please get free download
of
Adobe Acrobat Reader™
to access the two page PDF document.
-
Your Social
Security number should NOT be filled in.
HR may fill this line in later in the
hiring process.
-
Application
form is a PDF with interactive text form fields.
-
Text form fields have been
set to the auto sizing mode
and we understand that you cannot control the font style or
size. The PDF application can be printed after text is
typed in.
-
WARNING
(before you close the application form) your text on the
application form cannot be saved, and the
file will always revert to its original state after it is closed.
We recommend that you
print two copies of the completed application BEFORE you close the
file. (Save a copy for your records.)
Sign the
completed application form. Use one of the following four methods to
submit your application: (1) fax; (2) mail; (3) scan/email as
attachment; or (4) bring to Human Resources Department in person.
See INSTRUCTIONS FOR APPLICANTS
at the bottom of this page.
CLASSIFIED JOB
OPPORTUNITY:
TECHNICAL
SUPPORT SPECIALIST
Full Time, 40 hours per week, Paid
Benefits
Education Center
BASIC FUNCTION:
Provides hardware and software
support to administrative staff, instructors and support personnel.
Develops documents and updates in-house personal computer software
applications programs.
TYPICAL
RESPONSIBILITIES:
·
Monitors and test
functionality of local and wide area networks, operating systems and
peripheral equipment.
·
Responds to user
questions regarding software and hardware utilization, including basic
trouble-shooting procedures.
·
Sets up and
installs software applications programs and hardware, including printers,
monitors, keyboards, modems, scanners and related equipment.
·
Sets up printers
and operating systems to run weekly inventory reports, student attendance
reports, guidance reports and other work orders.
·
Distributes
computer records and reports to departmental representatives and
instructors.
·
Enters, edits and
prints monthly Business Office Board Reports, Donation Reports and student
attendance records.
·
Backs-up hard disks
and magnetic tapes on a regular basis.
·
Contacts vendors to
arrange computer maintenance and repair work and to identify and resolve
technical problems.
·
Develops custom
software applications and documentation for data base, spreadsheet and
graphics report applications.
·
Updates yearly
departmental databases.
·
Manages the
technical support help desk.
·
Orders and
distributes computer printer paper and supplies as needed.
The preceding functions have been
provided as examples of the types of work performed by employees assigned to
this job classification. Management reserves the right to add, modify,
change or rescind the work assignments of different positions and to make
reasonable accommodations so that qualified employees can perform the
essential functions of the job.
DESIRABLE
QUALIFICATIONS:
Knowledge/Skills/Abilities:
Requires knowledge of DOS, WINDOWS, NOVELL and NT operating systems and the
use of diagnostic software products; database architecture and computer
logic; network designs- its administration and maintenance; personal
computer word processing, spreadsheet, database and graphics applications
programs, including use of macros, templates and programming techniques:
uses and applications of peripheral equipment.
Skills required include use of network and database servers, routers, hubs
and switches, scanner, tape or CD-based back-up equipment, and
telecommunications equipment.
Ability to install disk drives, modems and expansion cards and to install
and set-up personal computers and peripheral equipment; follow established
programming procedures and techniques; train departmental users in uses and
applications of computer technology; solve practical problems and deal with
a variety of concrete variables in situations where only limited
standardization exists; organize, prioritize and complete tasks to meet
deadlines; research and interpret computer manuals and operating
specifications and explain software and hardware applications to users;
investigate and resolve basic hardware and software problems; create
effective formats for data displays; add, subtract, multiply in all units of
measure; communicate effectively with instructors, staff, departmental
representatives, vendors and management.
Experience/Training/Education:
Required: High school diploma or
general education degree (GED) supplemented by coursework and on-the-job
training in the use of data processing operations and applications programs;
or equivalent combination of education and experience. Two years of
personal computer hardware and software support experience, including the
maintenance of operating systems, LAN/WAN networks, and the modifications of spreadsheet, database and word
processing applications programs within in a personal computer environment.
Special
Requirements/Certification:
Possession of a valid Class C or Class 3 California driver’s license and the
ability to travel to various office and instructional sites to provide
computer support.
SALARY RANGE: $3,620 - $4,400 per month
CLOSING DATE: Until filled
MUST APPLY ON-LINE:
www.Edjoin.org
CONTACT:
North Orange County Regional Occupational
Program
395 N. Muller Street
Anaheim, CA 92801-5445
POSTED:
December 2, 2010
INSTRUCTIONS FOR APPLICANTS:
Completed applications must be
received on www.Edjoin.org by 5:00 p.m. on the
deadline date as stated on the announcement. Applicants may
attach resumes, letters of recommendation, certificates, or other
materials relevant to the application; the application and any
attached materials become the property of North Orange County ROP
and will not be returned to the applicant. An applicant who is
unable to obtain a North Orange County ROP application form may
submit a resume within the above-stated deadlines and will be
considered for the position, based upon the information on the
resume; if invited to interview, the applicant will be required to
complete an application form.
North Orange County ROP reviews the
applications submitted on a timely basis to select an interview
group of those candidates who appear to possess the most extensive
and relevant experience or abilities for the position. Not
every candidate who meets the minimum qualifications is interviewed.
It is, therefore, important that the application be thorough,
detailed and clear. Current North Orange County ROP employees
who are applying for a position should be aware that material from
their personnel files will not automatically be included as part of
the application packet, and then should, therefore, provide
information on past and present employment in the same degree of
detail as any other applicant.
Interviews are normally conducted
between two days and two weeks following the deadline to apply.
Skills and job sample tests may be given as part of the interview
process. Applicants who have questions regarding the progress
of a position may call the Human Resources Department at (714)
502-5800.
NORTH ORANGE COUNTY ROP IS AN
AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER AND ENCOURAGES
WOMEN, MINORITY GROUP MEMBERS, VIETNAM ERA AND DISABLED
VETERANS, DISABLED PERSONS, AND PERSONS AGES 40 AND OVER TO
APPLY.
NOTE:
The Immigration Reform and Control Act of 1986 requires
that you must be a U.S. citizen or an alien lawfully
authorized to work in the United States to be eligible
for hire. All new hires will be required to
provide documentation to verify this status.
North Orange
County ROP is an equal opportunity Educator/Employer.
©
2010
North Orange County ROP
